IT Support

IT Support

The Physics department has its own IT staff for departmental computing support. This includes any department or research group owned technology, and support related to the use of University systems. If you need help with IT, please send an email to physicsit@umass.edu. This will create a ticket in ServiceNow where you can communicate with departmental IT staff about your need. 

In the case of a technology emergency, please call a member of staff in the section below.

If you require support that is outside the scope of what departmental IT can provide, please email it@umass.edu to create a ticket for Central IT.

Frequently Asked Questions

IT Staff Information

Connor LaFleur - Computer Systems Administrator
cjlafleur@umass.edu
926 Lederle GRT
(413) 545-1603