The UMass Physics Department recommends using Mozilla Thunderbird as your email client.
One can download Thunderbird at: www.mozilla.com/thunderbird
To configure Thunderbird:
Click the download Thunderbird button
Select: save to disk
Go to the saved location and double click on the Thunderbird icon to install.
The first time Thunderbird is launched the account wizard should start.
Note: If you are asked if you want to import account settings, address books or other data click on "don't import anything" then click next, to import already existing local folders, under tools > options you can import your addressbooks and existing local mail.
Check the email button then click next.
In the box "your name", enter your name, this is the name that will appear in your outgoing messages.
In the box "email address": enter your UMass email address.
Select IMAP for the incoming server
In the box "incoming server" enter: mail-?.oit.umass.edu where ? is the first letter of your OIT account user name. For example,if your address is smith@physics then the selection is: mail-s.oit.umass.edu
In the box "outgoing server" enter: mailhub.oit.umass.edu
In the box "User name", enter your OIT account user name in both the incoming and outgoing username boxes.
In the box "Account Name", enter a name for your account. (e.g.: UMass Email)
Verify your information.
Click yes to have Thunderbird as your default mail.
In the Thunderbird main window, go to: Tools > Account Settings...
In the account settings window click on Server Settings in left panel area.
Under Security Settings select SSL (default is "never") and the port number should automatically change to be 993.
Your mail should now work.
Other recommended enhancements to Thunderbird:
In the Thunderbird main window, go to Tools > Options...
Click on Composition
Click on the General tab
In the pull down menu for forward messages select inline. (note the default is attachment)
Click on Attachments tab
Check ask me where to save every file
Click on Advanced tab
Click on the Update tab
Check: "automatically download and install the update".
If you have any problems with Thunderbird contact: firstname.lastname@example.org